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Shipping
All in-stock orders are shipped within two business days via Canada Post.
Returns
We want you love your cloth diapers! If you find them not working for you and would like help or support, please contact us. We’re happy to help. We only carry top-of-the-line products and any difficulties can usually be resolved.
If you would like to return a product, please email us to receive a Return ID Number, mark it clearly at the bottom of the parcel, and then mail your parcel to:
just bumming around
PO Box 50082
Brandon MB
R7A 7E4 Canada
Please note that all returns must be in new, undamaged and unused condition.
There is a 12% restocking fee on all returned products.
Your refund will be issued upon inspection of the product.
Warranty Information
FuzziBunz diapers are covered under warranty directly from the manufacturer, Mother of Eden.
The following warranty information is taken from the manufacturer’s website.
Please contact the manufacturer directly for warranty claims. If you have other concerns, please contact us.
Please keep your receipt – it will guarantee that you get swift and uncontested service provided that you need to return your diapers. FuzziBunz™ diapers are an investment – please keep all of your paperwork.
Warranty covers:
Snap Defects – 18 months
Elastic Defects – 60 days
Sewing/Workmanship Defects – 60 days
Diaper will not be replaced with new product or refunded due to repelling (or any kind of residue build-up), shot elastic, staining, leaking or size discrepancies.
If you experience any defects covered by the manufacturer’s warranty, please fill out the FuzziBunz™ Return Merchandise Authorization (RMA) form. All warranty requests must have a proof of purchase receipt. NO EXCEPTIONS.
After submitting the RMA form, you will receive an automated email confirming receipt and instructing you to send your diapers for repair, along with your assigned code and your proof of purchase receipt. Any product returned for repair must be free from offensive odour or foreign particles (hair, lint, feces). Mother of Eden will NOT handle/repair products that are not in clean and acceptable condition.
If you have a question or issue that does not fall within this warranty information or you have misplaced your proof of purchase, please email mailto:fuzzibunz@yahoo.com or call 1-866-DRY-BABY. Email requests are preferable. Our customer care staff will evaluate your request and will contact you with a response.
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